Privacy policy

INTRODUCTION

FIRSTBERG AG is a company registered in Switzerland. Our company registration number is CHE-357.970.802 and our registered office is at Via Tinus 24, CH-7500 St. Moritz. ”We” are committed to protecting and respecting your privacy.

Privacy is extremely important to FIRSTBERG AG. We will never sell your data to anyone and will always ensure your data we hold is stored securely.

This privacy policy explains how we use, protect and manage information we collect from you, or that you provide to us.

Please read the following carefully to understand our practices regarding how we treat your personal data. By using this website, you accept our privacy policy.

COLLECTION OF PERSONAL INFORMATION

We will collect and process the following data about you:

  • Contact information about you that you give us via our Websites and Social Media or by corresponding with us by phone, email or otherwise (for example your name, address, phone number and email addresses).
  • The information you give us during our preparation for your holiday (for example every guest’s name, nationality, telephone numbers, dietary requirements, or any special requests that may be relevat to prepare your tailor-made stay with FIRSTBERG AG.
  • During payment process, we may utilize third party payment providers to facilitate the process.
  • When applying for a job with FIRSTBERG AG, the information you provide to us will be stored and will be processed for the requirement processes.
  • When collecting your personal information via third agent (typically booking agent), we will ensure that it has obtained your consent to provide your personal information to us.
  • With regard to our Website, we automatically collect the following information: 
    • Technical information (for example the Internet protocol addresses, browser type and version, time zone setting, operating system and platform).
    • Information about your visit.
    • Information about the site you came from and the one you go to next.

ACCESS TO INFORMATION

You have the right to access information we hold about you anytime by calling us to +41 81 833 11 77 or writing us at info@firstberg.com. We try to respond to all legitimate request within 30 days.

CHANGES TO OUR PRIVACY POLICY OR TERMS OF USE

We reserve the right to change this privacy policy if necessary in the future. Any changes will be posted on this page. Please check if any updates or changes have been made. Last update January 2020.

CONTACT

Any questions, comments and requests regarding this Privacy Policy are welcomed and you can telephone our customer service team at +41 81 833 11 77 or by writing to us at info@firstberg.com.